Today’s guest post is by Peppercommer, and co-host of RepTV, Paul Merchan.
As my wife and I navigate the NY City subway system with our two-year old, a stroller and a bag full of toddler necessities, we often complain about this sole means of transportation for most New Yorkers. Subway stations date back to the early 20th century and then there are the delays…
But I do think it’s about time I gave our unheralded train system it’s props.
Last Friday, an F train careened off a set of broken tracks and caused the closure of the entire express line running along Queens Boulevard and caused massive delays into and out of Manhattan.
The derailment happened at an off-peak time, thankfully. There were only 19 injuries; it could have been much worse. And of course the damage to the system was tremendous.
Even though the NY MTA promised to have regular service by the Monday morning rush hour, I thought there was no way that could happen. We’re talking about broken tracks, and that’s about as major a problem you could ask for.
Lo and behold, Monday morning came, and not only were express trains running, but it was a relatively smooth ride. Trains ran slower at the damage point, as to be expected, but it turns out work crews DID fix the problem over the weekend. And that was just in time for us regular Joes to avoid a first-world problem – getting to work late.
In my book, that earns the MTA a gold star. Even the way they handled the accident on Friday was on point. The MTA chairman gave a brief but informative interview session just above ground from where the derailment took place. He answered reporter’s questions, was fair and honest, didn’t seem defensive when they questioned the safety of the system, and subsequently issued a promise that he kept.
When it comes to reputation, that’s pretty textbook to me. And when it comes to making it in the city that never sleeps, I think we have a winner.