Aug 09

When your CEO isn’t New York Times worthy

Remember the Seinfeld episode in which Elaine Bennis, running low on contraceptive devices,
Nytimes1 had to decide which boyfriends were and weren't sponge worthy?

The episode came to mind recently when we were fired by a client CEO whose story, despite our very best efforts, was found by reporters at the 'old, gray lady' not to be New York Times worthy.

Never mind that we had scored tons of superb placements in outlets such as Fast Company, general business press, vertical industry and trades. The narcissistic CEO felt his epic tale should be splashed across the front pages of the 'print' edition of The Times. Aside from feeding his Mt. Everest-sized ego, the Times hit was uber critical to the CEO because the other power players in his social circle also routinely appeared in the paper. So, he HAD to be there or else.

Unfortunately, the Times editorial staff disagreed (no matter how many angles we tried). And, since we failed to produce the seminal Times hit, we were summarily discharged.

The CEOs self-aggrandizing misbehavior reminded me of the stereotypical typical dotcom founder who, armed with a freshly-minted Stanford MBA, a me-too business model and millions of dollars in venture capital seed money insisted his mug be front and center on the cover of BusinessWeek. His CMO henchwoman (they were almost always henchwomen, BTW) would nod her head vigorously and add, "How could they not put Halsey on the cover?" Well, nine times out of 10, the professional journalists laughed off the pitch as not being cover worthy and the henchwoman would discard us like yesterday's newspaper.

All of which reminds me of a superb observation the legendary Manhattan PR wizard Howard Rubenstein shared with a PRSA audience many years back. When a prospect or client CEO demanded to be on the front page of The New York Times or the cover of Fortune, Rubenstein said he'd let out an exasperated sigh, lean over, pull open his desk drawer and produce a toy gun. “You want to be on the cover of Forbes? Fine. Go murder someone and I'll get you on the cover of Forbes.” I think that sums it up beautifully.

Stanley Bing's book "Crazy Bosses" contains a hilarious chapter about the care and feeding of self-absorbed, narcissistic maniacs who believe the sun rises and sets with their every move. My only addition to Bing's pearls of wisdom would be to determine expectations BEFORE a relationship begins. If you run into the next George Steinbrenner who needs his ego stoked with one front page feature after another (and you believe the actual news value akin to what Lindsay Lohan was served for breakfast in the L.A. County jail, walk away). Tell the prospect he or she isn't client worthy.

Oct 15

Damned if you do. Damned if you don’t.

There’s a fascinating cover story in the latest issue of HR Magazine entitled, ‘Are you too family friendly?Baby_2

The article asks if, in light of political correctness, employers have gone overboard in granting too many perks and privileges to employees with children. According to the article, a growing number of childless workers are saying flex schedules and other concessions made to working moms and dads are unfair, if not, discriminatory.

It’s a slippery slope since publications like Fortune routinely include such benefits as a prerequisite to being named to their ‘Most Admired’ list. In our own industry, The Holmes Report in particular lavishes praise on family-friendly workplaces in its annual survey.

HR Magazine says the childless perks pushback is only going to grow. One in four American households now consist of a single, childless person (and there are now 92 million single or childless citizens 18 years of age and older).

So, what’s an employer to do? One HR expert suggests a cafeteria-type benefits offering from which employees can choose to best meet their personal needs. That sounds fair to me.

It’s a genuine image and reputation conundrum for every organization. In our rush to meet the needs of employees with children, we’ve unconsciously overlooked the single/childless workforce. However enlightened such organizations may seem, the fact is, they’re not.

It’s time that Fortune, The Holmes Report and other publications wake up to this new trend and factor a ‘balanced’ benefits program into their annual rankings.