Dec 15

The best possible preparation for a career in PR? Being a Mets and Jets fan

A Tip o' RepMan's cap to Sir Edward Moed for this idea.

 Forget about four years of undergraduate study at Syracuse, Northeastern or The College of  Charleston. And, don't stress about landing world-class internships at say, Ketchum, Coyne or Airfoil. If you really want to succeed at public relations, just adopt the New York Mets and Jets as your teams of choice.

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Here's why: rooting for the Mets and Jets perfectly parallels a career in PR. Both the Mets and Jets were built to disappoint their fans. Cheering for them toughens one up, opens one's mind to the harsh realities of the world in which we live and teaches one to bounce back from the most devastating of failures.

Think about it. PR is rife with ups and downs. And, like the 1969 World Series and Super Bowl victories by the Mets and Jets, respectively, the highs in PR can rival a long hit of crystal meth (that's anecdotal evidence, BTW). But, the unexplained client firings, the unwarranted editorial 'thumbs down' from PR Week's Keith O'Brian in 2006 and the countless serial prospects who pick your mind clean of ideas and then leave you hanging, can transform a Charlie Chuckle to a Debbie Downer in a heartbeat. And, those heartbreaks beautifully mirror the average Mets and Jets' seasons.

Rooting for the Mets and Jets is superb training for PR. I do not exaggerate when I say the resiliency that comes along with being a long-suffering Mets/Jets fan has made me a better public relations executive. I'm able to maintain a steady keel when others tend to panic. I treat small wins for what they are and don't allow myself to hop on the roller coaster ride that is the average day, week, month or year in PR.

I thank the Mets and Jets for toughening me up. That thick skin has served me well for years of 100 percent growth and 20 percent decline. It's also made me increasingly philosophical as I watched an over-achieving 2010 Mets team peak this past June before plummeting in July. And, it's been an invaluable asset as I've winced in pain as the once high-riding, trash-talking 2010 Jets have crash landed in a particularly ugly way.

So, do you want to succeed in PR? Switch your team allegiances now. You'll hate the decades of losing, but you'll thank me one day for the lessons in stoicism you've learned along the way.


Jul 29

Are You Ready for Some Football?

Today's guest post is by Greg Schmalz, President, Schmalz Communications

National Football League training camps open this week and six weeks from tomorrow 
American-football-2
(Thursday,  Sept. 9) Minnesota and the Saints square off in New Orleans in a rematch of last season’s NFC Championship game won by the eventual Super Bowl champion Black & Gold.

All eyes will be on Minnesota as there are a lot of questions surrounding the Vikings. Will running back Adrian Peterson hold out in a contract dispute? Will veteran quarterback Brett Favre return for yet another season?

Methinks that Peterson will report to training camp and Favre will play once again. He hasn’t ruled it out to this point and I doubt he would leave the team hanging. Then, again, it’s Brett Favre. He could show up in camp in late August and still be ready for the regular season opener.

The oppressive heat will once again be a major concern during training camps. It was nine years ago that Minnesota All-Pro offensive tackle Korey Stringer collapsed on the field and subsequently died from complications brought on by heat stroke. Athletic trainers will be tasked with keeping players and all personnel properly hydrated.

Then, of course, you have the RepMan’s beloved New York Jets. Despite finishing 9-7 during the regular season, the Jets showed some spark in the playoffs with road wins at Cincinnati and San Diego before losing to Indianapolis in the AFC Championship game.

A new coach and a new quarterback helped the Jets make some strides last season. Rex Ryan built an aggressive defense and limited rookie quarterback Mark Sanchez’ passing attempts. Rather conservative, but it worked.

What’s on the horizon for 2010? A new stadium that the Jets will again share with the Giants. But they’ll face a tougher schedule this season and they will have to open up the passing game that ranked next to last a year ago if they are going to be successful.

May want to enjoy it while you can, RepMan, because there’s a better than even chance that the players will strike next season as they struggle to reach a new collective bargaining agreement. The issues between the players union and the owners aren’t about money. It’s all about greed.
 
 
 

Jun 15

Do I want my ashes placed in an urn with a Mets or Jets logo?

There's a fascinating article in today's New York Times sports section about the inroads being
Casket1102 made by licensing in such sports as baseball and football.
 
For a mere $4,000, one can now choose to spend eternity in a casket emblazoned with his favorite team's logo. Logo-adorned urns, which would be my vessel of choice for traveling to the after world, cost a mere $799.

Talk about a bargain!
 
Licensing is a big business for sports leagues. (Note: in the interests of transparency, I should report that Peppercom is one of the few, if not only, PR firms with its own licensing division.) According to The Licensing Letter, Major League Baseball alone will rake in $2.75 billion in sales of licensed goods this year. That enough to fill an awful lot of cemeteries.
 
Of course, branded merchandise extends far beyond burial items, but why not go beyond just caskets and urns and create a fully-branded death and bereavement experience? I'd probably opt for a Jets afterlife experience (since they've killed my joy less often than the Mets have). So, I envision the following:
 
  – Joe Namath jerseys for those kind enough to eulogize me
  – Freeman McNeil sweat pants for mourners who will be spending the weekend at my wake and funeral. Why not provide some branded casual wear for their use during downtime?
  – I'd like the funeral home to use green and white bunting instead of the usual funeral purple
  – How about having the priest wearing throwback New York Titans vestments? Now, that would be cool.
  – I'd like Matt Snell and Emerson Boozer to be available to comfort my immediate family.
  – Fireman Ed would be on hand to lead one last cheer of “C-O-D-Y. Cody! Cody! Cody!”
  – Last, but not least, I'd like my green and white urn to contain the signatures of every player from the Super Bowl-winning 1968-69 Jets, including Ridgefield Park's very own Hatch Rosedahl.
 
Licensing types need to think large. Besides paying taxes, death is the only thing we can count on. So, why limit the afterlife merchandise to caskets and urns? The sky's the limit. Actually, since we're talking about eternity, even the sky isn't the limit.
 
I'd be open to any and all licensing suggestions: how about a green-and-white hearse emblazoned with Joe Willie's “We'll win. I guarantee it” Super Bowl III boast. Or, maybe a reunion of the fabled Sack Exchange? They could tackle someone from my life who caused me grief (i.e. a particularly heinous client or former employer, etc.). How about a grave dug to resemble the exact proportions of the new Jets-Giants Meadowlands stadium? I don't know about you, but I'd want to be laid to rest right on 50-yard-line. No nose bleed seats for this cadaver.
 
Put me in charge of afterlife licensing for major league sports and I'll make that $2.75 billion figure seem like chump change.

Jan 26

Old reliable

January 25 The late New York Yankees star Tommy Henrich was known as 'old reliable' for his uncanny ability to deliver clutch hits at critical moments.

In today's scandal-soaked scene few, if any, people, places or things deserve a sobriquet like old reliable. But I've managed to come up with a few that, good or bad, still deliver on reliability:

– Take New Jersey Transit's 7:31am 'express' to the city. Please!

It's never, ever on time. In fact, its consistently bad performance has inspired me to suggest such alternative taglines as: 'Just train bad' and 'Expect less.'

But, I think 'old reliable' is even more evocative since it captures the certainty of massive, ongoing delays.
 
– The corporate communications executive who insists a $5,000 sales promotion is not only newsworthy, but should be jammed into the lead sentence of a bylined article on thought leadership. 

This member of the old reliable club exists in many PR departments and can be counted on to do what the sales and business leaders tell him rather than what smart, strategic communications would dictate.

– The Mets and Jets. Each teases fans with occasional flashes of brilliance but each always disappoints in the end. Old reliables, both.

– Politicians of all stripes. If there's one thing that's become crystal clear over the past few years, it's this: we can count on the politicians to fiddle while Rome burns. Old reliables, each and every one.

– The technology in ANY new business presentation. Whether it's the laptop, the flash drive, the projector, the video conference or the telephone, something technical will always go wrong in any important new business pitch. Period.

I'm not sure how or why this always happens, but it always does. So, let's add technology snafus to the old reliable list.

These are my old reliables. What are yours?

Jan 12

January 12th is an important date in the image and reputation wars

There are a number of reasons why today, January 12th, is an important date for me. One reason, in particular, pertains specifically to image and reputation.

January 12 - superbowliii-19692 It was January 12, 1969, that the New York Jets defeated the Baltimore Colts to win their first, and only, Super Bowl victory (stay tuned on the latter, though).

It's an important image and reputation milestone because, up until January 12, 1969, the mainstream sports/business establishment hadn't taken the upstart American Football League seriously. Created in 1960, the AFL had been seen by most as little more than a circus.

But, by 1965, the tides had turned. Fueled by the signing of Joe Willie Namath and other top college players, the AFL began earning a modicum of respect. In fact, NFL Commissioner Pete Rozelle was forced to concede that his league's championship was no longer a 'world's' title, and agreed to a match of each group's best team.

The first two contests were blowouts, with Vince Lombardi's Green Bay Packers humiliating the Kansas City Chiefs and Oakland Raiders, respectively.

Ah, but then came January 12, 1969, and Joe Willie's Super Jets. The Jets win wasn't just a sports victory but, in fact, a seismic sea change for the AFL's image and reputation. Within a few years, the two leagues merged to create the NFL as we now know it.

It's nice to reflect on past glories while reveling in the knowledge that today's Jets are in the thick of the playoffs (while the hated Giants are cooling their heels on the sidelines).

Considering the fact that the reverse is almost always the case, I'm reminded of a quote from the Ken Burns documentary about the Civil War.

At the very end of the war, a Union soldier who happened to be black, was watching a column of captured Rebel prisoners pass by. Suddenly, he spotted his former master. The black soldier smiled and said, 'Bottom rail on top now, massa.'

I think I speak for Jets fans everywhere when I say to our Giants counterparts: 'Bottom rail on top now.'

Jan 04

Worst curtain call ever?

January 4 - giants curtain As a lifelong New York Jets fan, I must admit to taking special delight in the total collapse of the hated New York Giants. I especially enjoyed their curtain call at Giants Stadium two weeks ago.

The team's marketing and PR types had made a big deal about a special halftime celebration that would commemorate the team's many accomplishments in the soon-to-be-leveled edifice. But, they failed to factor in a horrific first half performance by 'Big Blue.' By half time, the game was clearly over and, with it, the team's chances for making the playoffs.

But, the celebration went on and 80,000 depressed fans suffered through highlights of the greatness that once was and was no more.

It was a horrible curtain call, to be sure. But, not the worst. That notable distinction belongs to my very own NY Mets who, in their collective wisdom, decided to hold a huge celebration at the conclusion of the team's final game at Shea Stadium in 2007. The Mets, though, had once again blown a late season lead to the hated Phillies and entered the final game needing a win to force a playoff. Guess what? They rolled over and played dead, falling behind by five runs in the first inning. The team made no effort to fight back and ended up losing by a lopsided score. Fans left in droves as each inning passed.

By the end, there were fewer than 10,000 people in the stands. Yet, some marketing whiz decided to go ahead with the Shea celebration anyway, and the team paraded the great players of yesteryear past the shell-shocked fans. It was easily one of the weirdest scenes I've ever witnessed.

So, note to sports marketers everywhere: if you have a mega, anniversary-themed event in the making, be sure to hold it BEFORE the contest begins. And, force the home team players to watch the hoopla. Maybe it'll inspire better performances than those turned in by the '09 Giants and '07 Mets, respectively.

Nov 19

We’re just finding different ways to not be successful

We all have our crosses to bear in this life. For me, it's rooting for the Mets and Jets. Each season, each team finds new and different ways to disappoint.

November 19 - mets The Mets staged the single greatest collapse in Major League Baseball history three years ago. They followed that up with another, less dramatic, but equally devastating collapse two seasons ago and never bothered showing up to play in 2009.

The Jets haven't won anything since 1969 and, in their own unique way, are even more challenging to follow than the Mets.

This year's squad not only started off with three straight wins, but brought an attitude of brashness and trash talking worthy of a certain best-selling, erstwhile governor of Alaska. Sure enough, though, the team has imploded midway through the season.

November 19 - jets logo The ways in which the Jets lose can be as riveting as the best plot twists in a Colin Dexter 'Inspector Morse' murder mystery. One never knows how they will hand away a game to a lesser opponent. One week, they dominate both sides of the scrimmage line, only to be betrayed by their special teams. This past Sunday, the usually reliable, in-your-face defense completely collapsed in the last seconds of a loss to the Jaguars.

You know things are bad when the head coach, Rex Ryan, admits he '….would make a lot of calls' to friends and mentors in the game asking for advice because he did not have answers. That's comforting. The new head coach has no idea why his team is imploding. He says the situation is 'a comedy of errors, but it's not funny.' Amen to that. Jets fans haven't been laughing about anything since a certain Joe Willie Namath pulled off the impossible dream on January 12, 1969.

So, what's worse? A Mets manager (Willie Randolph) who shrugs his shoulders and says, 'Hey, if it's not your life and it's not your wife, how important can it be?' Or a Jets coach (Ryan) who shakes his head and laments, 'We're just finding different ways to not be successful.'

Sep 11

The 12th man should be cut

NFL teams like to think the home field crowd makes a big difference in determining a game’s outcome. InJets_3
fact, some teams refer to the value-add a raucous crowd provides as being the equivalent of a ’12th man’ on the squad.

The Jets are no exception. Except that their stadium fans are god-awful, and quick to pounce on mistakes by ‘Gang Green.’ Case in point: on Sunday the entire stadium booed as injured Jets Quarterback Chad Pennington hobbled off the field (this despite a 16-21 performance with two touchdown passes). They also mercilessly heckled a halftime entertainment show that included fellow fans randomly selected to attempt field goal kicks. After one particularly gruesome attempt, thousands of fans began chanting, ‘You suck.’

The Jets are a weak team with lots of needs. One thing they don’t need, however, is a disloyal stadium crowd. It’s time to ‘boot’ the long-term season ticket holders and bring in actual supporters. The Jets need to cut their 12th man.

Thanks to Repman, Jr. for the idea.