Dec 15

The best possible preparation for a career in PR? Being a Mets and Jets fan

A Tip o' RepMan's cap to Sir Edward Moed for this idea.

 Forget about four years of undergraduate study at Syracuse, Northeastern or The College of  Charleston. And, don't stress about landing world-class internships at say, Ketchum, Coyne or Airfoil. If you really want to succeed at public relations, just adopt the New York Mets and Jets as your teams of choice.

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Here's why: rooting for the Mets and Jets perfectly parallels a career in PR. Both the Mets and Jets were built to disappoint their fans. Cheering for them toughens one up, opens one's mind to the harsh realities of the world in which we live and teaches one to bounce back from the most devastating of failures.

Think about it. PR is rife with ups and downs. And, like the 1969 World Series and Super Bowl victories by the Mets and Jets, respectively, the highs in PR can rival a long hit of crystal meth (that's anecdotal evidence, BTW). But, the unexplained client firings, the unwarranted editorial 'thumbs down' from PR Week's Keith O'Brian in 2006 and the countless serial prospects who pick your mind clean of ideas and then leave you hanging, can transform a Charlie Chuckle to a Debbie Downer in a heartbeat. And, those heartbreaks beautifully mirror the average Mets and Jets' seasons.

Rooting for the Mets and Jets is superb training for PR. I do not exaggerate when I say the resiliency that comes along with being a long-suffering Mets/Jets fan has made me a better public relations executive. I'm able to maintain a steady keel when others tend to panic. I treat small wins for what they are and don't allow myself to hop on the roller coaster ride that is the average day, week, month or year in PR.

I thank the Mets and Jets for toughening me up. That thick skin has served me well for years of 100 percent growth and 20 percent decline. It's also made me increasingly philosophical as I watched an over-achieving 2010 Mets team peak this past June before plummeting in July. And, it's been an invaluable asset as I've winced in pain as the once high-riding, trash-talking 2010 Jets have crash landed in a particularly ugly way.

So, do you want to succeed in PR? Switch your team allegiances now. You'll hate the decades of losing, but you'll thank me one day for the lessons in stoicism you've learned along the way.


Oct 16

So, how did you feel when you first learned your son had third degree burns over 75 percent of his body?

My alma mater, Northeastern University, is featuring me in an upcoming section celebrating 025
the 100th anniversary of their cooperative education curriculum (a five-year plan in which students alternate between classroom study and relevant work experience).

I majored in journalism and was incredibly fortunate to land three stellar co-op jobs:

– as a copy boy/news clerk with The New York Times
– as a reporter/sportscaster/talk show host for WGCH Radio in Greenwich
– and, finally, as a news writer for WEEI News radio in Boston.

As I was being interviewed, I was asked why I'd chosen public relations over journalism. “That's easy,” I responded, “I hated asking the 'So, how did you feel' questions to victims of fires, parents of kidnapped children and other people who suddenly found their worlds turned upside down.

I remember my WEEI news editor once yelling at me to track down the survivors of a horrific fire in Dorchester that had occurred the night before. “Get one of them on the phone and, so help me, do not hang up until you ask them how it made them feel!” He felt I wasn't getting enough emotion in my interviews.

I couldn't deal with the intrusiveness of it all. Nor could I deal with the jaded, world weary personalities of the journalists with whom I worked. I didn't want to wake up one day and be as burnt out as so many of these professional journalists appeared to be.

I bring all this up because I see the “…So, how did it make you feel?” question being asked more often than ever nowadays. In fact, it's become a staple of the morning talk shows. Maggie Rodriguez of ‘The CBS Early Show’ just asked the mom of some poor kid who had been badly burned how she felt. As soon as the interview ended, Maggie smiled at the camera and previewed an upcoming segment on women's health.

I couldn't do that. I couldn't keep up a false front or 'compartmentalize' the horror and personal tragedy.

I think it says something about the image and reputation of journalism that, as the media skew more and more towards the tawdry and sensational, we're seeing more and more digging into the human tragedy that goes along with modern-day life. Sleaze equals ratings, pure and simple.

Journalists may pillory public relations, but most of us focus on telling the positive side of a story. And, for that, I'm grateful (and proud.)

Mar 17

The lost generation

A recent PRWeek editorial posited the view that industry leaders have done a poor job of Capt.7a23ccc1c683d417205acba34c397564
explaining why the AIG's and Citigroup's of the world are entitled to spend their bailout money to hire PR firms. Where, the publication asked, are our leaders?

I would ask the very same question. But I would apply it to 'helping the next generation of PR pros.' Where are our leaders? Where are PR Week (as well as every other trade publication and industry association)?

I may have missed it, but I haven't seen, read or heard a single word aimed at assisting PR/communications majors who are about to graduate from college.

Where are the 'how to' columns? Where are the guest by-liners? Where are the podcasts and blogs containing useful tips for the next generation?

Industry trade pubs and associations are quick to publish articles about cost-cutting best practices and ways in which agencies can provide more value for lower fees. And, I wish I had a dollar for every opinion piece about measurement and 'what's next' in social media. But, where's the long-term thinking? Where's the investment in our industry's future?  Where is the practical knowledge our college kids need before they enter what may very well be the worst job market in 70 years?

To be sure, there are some individual leaders who are helping the college seniors: Tom Martin and Brian McGee at the College of Charleston come to mind. So do Larry Parnell at George Washington University and Maria Russell at Syracuse. But, where are the editors, reporters, association presidents and agency leaders?

We're only one midsized firm, but we're doing our best to try and help. For example:

– We're hosting a podcast next week that will be composed exclusively of college seniors majoring in PR. We're going to ask them what they're doing to prepare for graduation, how they are differentiating themselves and ask them to share best practices.

– We’ve posted a podcast on our website created by our interns. It's an amazing 'how to' in terms of succeeding at one's first job. It also lists things the interns know now that they wish they knew then. And, it includes tips for winning a job interview.

– We're also actively lecturing at colleges such as NYU, Northeastern, Monmouth University, the University of Vermont, Baruch, the College of Charleston, and others.

The average college senior has about six weeks until graduation. Many, though, are like deer caught in the headlights. They often use words like 'terrified,' when I ask them how they're feeling about the future. They have no job prospects, are saddled with significant student loans to pay and, worst of all, have no industry media or associations providing mentorship or advice.

So, here's a quick note to PRWeek, et al: hold off on the navel gazing for at least one week and devote some ink and advice to the next generation. It's later than we think.

Feb 28

Responsiveness 101

What do communications students from Marist College, Northeastern, the University of Vermont, the1_2
College of Charleston and the PRSSA share in common?

Almost all have failed to follow-up with me after being urged to post comments on my blog, submit a writing sample for my edits or just plain ask for my help in networking.

I’ll bet I’ve lectured before 500 or more college students in the past year alone. And, I’d guess that less than two percent have leveraged the ‘meetings’ to connect with me. These are the same kids who, in conversation with me, voice serious fears about successfully entering the workforce.

I’ve discussed the students’ lack of aggressiveness and follow up with search consultant par excellence, Bill Heyman. He agrees that, while the latest generation of college kids, live, eat and breathe all things digital, they lack either the competitive drive or intellectual wherewithal to connect, network and differentiate themselves as thought leaders.

I’m sure sociologists could have a field day with the various reasons why this is happening. But, in my mind, it comes down to two factors: my generation of parents has spoiled the current one, most of whom expect the business world to beat a path to their door. Second, the Web has become a virtual crutch of sorts enabling kids to avoid direct confrontation.

Regardless of the causes, we’re left with a group of kids who desperately want jobs, but seem reluctant or unwilling to roll up their sleeves and do it what it takes to succeed. File it all under the term ‘sense of entitlement.’