Sep 15

Yet another September to (not) remember

As a long-suffering Mets and Jets fan, I'm agonizing through yet another painful month of  MetstoJetsFrame September. But, as a communications professional, I'm fascinated by the starkly different communications strategies taken by each squad.

Let's begin with the hapless Metropolitans. After three or four seasons in a row in which they claimed to be the National League's best team (but weren't), the 2010 Mets' communications plan was decidedly low key.  I distinctly recall outfielder Jeff Francoeur being quoted during Spring Training and saying something to the effect, “We really like the balance on this team. And, we also really like being underestimated by the experts. Some are even saying we'll finish as low as fourth place. Ha. We'll see,” he said with a smile. Well, guess what? The Mets are indeed mired in fourth place and Francouer is gone with the wind, having been traded to the Texas Rangers.

Now, let's turn to the hapless Jets. Led by head coach Rex Ryan and coming off a surprising run to the AFC championship game last season, the Jets have been bold and brash, predicting nothing less than a Super Bowl victory. Their trash-talking swagger was brilliantly captured by HBO's 'Hard Knocks' series and further exacerbated by countless articles quoting Ryan and others as saying that anything less than a Super Bowl win would be considered a failure.

Well, the offense failed badly in Monday night's season opener and the brashness and bravado went darker than a coal mine collapse in Chile. Further undermining the 'image' of these new, Super Bowl-bound Jets was a weekend story about player harassment of a female Mexican sportscaster.

It seems to me a communication strategy should be based upon facts and results, not projections of what might be. We sometimes come to verbal blows with clients in media training sessions over this very issue. They want to talk about soon being masters of the universe in their particular field. We push back, knowing a jaded media will laugh at such hyperbole.

It's a shame sports teams don't provide better counseling to coaches and players about messaging that sets false expectations. Naturally, there's a need to generate fan excitement and sell tickets but, at least with the Mets and Jets, the communications strategies seem to always parallel the end result. Whether it's a “…You just wait and see” or “…We're on a one-way ride to the Super Bowl,” neither team seems able to deliver on its communications strategy (or win a championship, for that matter).

Nov 30

The uniforms aren’t the problem

Guest Post by Isaac Farbowitz

November 30 - AT 5-20 SeaverMetsUniform “The New York Mets today announced they will wear a new pinstripe home uniform next season inspired by the early years of the franchise. The design combines new and old elements of Mets uniforms. The Mets created the retro uniform following research and positive responses to the jerseys the 1969 World Champion Mets wore during their 40th anniversary celebration in August.”

So reads a “News Flash” email I just received from my beloved NY Metropolitans. If you want to find an organization that is simply lost and spending its time and dollars in the wrong places look no further. The Mets just came off a miserable season, made all the more difficult for Mets fans as we watched the hated Evil Empire from the Bronx being paraded down the Canyon of Heroes after winning number 27. 

If I were working in the Mets front office and I was looking to reconnect with fans, every dollar and resource would be spent trying to field a better team next year as well as trying to figure out why half of my team spent more time on the DL then they did on the field. I certainly wouldn’t have done “research” to come up with new uniforms which, by the way, look pretty similar to what they have worn for years. To think that even a dollar or a minute was spent on this “research” shows just how far removed from reality they Mets really are. 

It’s amazing to me that this idea for the new uniform even got past the first conversation among the front office. Wouldn’t someone have said “Hey guys, I don’t think our fans are that upset about how we dressed on the field last year.” Or, did some guy or gal from management say “This is a great idea- we may lose 90 games next year but at least we can look better doing it!”

I think the powers that be in Queens, NY need to take a hard look at what the real issues are and stop “Flushing” resources down the drain. I think Mets fans from near and far should send the Wilpons and crew a “news flash” letting them know that the uniforms are not the problem, and changing them won’t put more bodies in the seats or W’s in the win column. If this is the best the Mets can do to reconnect with their fans, I’ve got a feeling that the summer of 2010 will be spent much like the summer of 2009- looking forward to NFL Kickoff Weekend. On second thought, after watching the Same Old Jets implode again, I might spend the summer taking up a new hobby- walking on hot coals. 

Nov 19

We’re just finding different ways to not be successful

We all have our crosses to bear in this life. For me, it's rooting for the Mets and Jets. Each season, each team finds new and different ways to disappoint.

November 19 - mets The Mets staged the single greatest collapse in Major League Baseball history three years ago. They followed that up with another, less dramatic, but equally devastating collapse two seasons ago and never bothered showing up to play in 2009.

The Jets haven't won anything since 1969 and, in their own unique way, are even more challenging to follow than the Mets.

This year's squad not only started off with three straight wins, but brought an attitude of brashness and trash talking worthy of a certain best-selling, erstwhile governor of Alaska. Sure enough, though, the team has imploded midway through the season.

November 19 - jets logo The ways in which the Jets lose can be as riveting as the best plot twists in a Colin Dexter 'Inspector Morse' murder mystery. One never knows how they will hand away a game to a lesser opponent. One week, they dominate both sides of the scrimmage line, only to be betrayed by their special teams. This past Sunday, the usually reliable, in-your-face defense completely collapsed in the last seconds of a loss to the Jaguars.

You know things are bad when the head coach, Rex Ryan, admits he '….would make a lot of calls' to friends and mentors in the game asking for advice because he did not have answers. That's comforting. The new head coach has no idea why his team is imploding. He says the situation is 'a comedy of errors, but it's not funny.' Amen to that. Jets fans haven't been laughing about anything since a certain Joe Willie Namath pulled off the impossible dream on January 12, 1969.

So, what's worse? A Mets manager (Willie Randolph) who shrugs his shoulders and says, 'Hey, if it's not your life and it's not your wife, how important can it be?' Or a Jets coach (Ryan) who shakes his head and laments, 'We're just finding different ways to not be successful.'

Jun 19

Football’s version of Joe Louis, Muhammad Ali and Evander Holyfield

June 19 - requiem-for-a-heavyweight-anthony-quinn-jackie-gleason-mickey-rooney Professional boxers are notorious for not knowing when to say when. The list of once great pugilists fighting way past their primes is endless and includes everyone from Oscar de la Hoya and Mike Tyson to Roberto Duran and Sugar Ray Robinson. The definitive movie on the subject is Rod Serling's 'Requiem for a Heavyweight.' I highly recommend renting it from Netflix.

Boxers stick around for a variety of reasons. Many rose from the ranks of poverty and, once flush with the sweet smell of success, squander their winnings on fast cars, loose women and an exorbitant lifestyle. Faced with mounting bills and lightened wallets, the battered boxers step back into the ring against younger, faster and stronger opponents. Some survive. Others, like Ali, pay a heavy price.

Another big reason for fighting past one's prime is the uber rush that comes from performing in front of adoring fans. Adulation is the meth amphetamine of professional athletes. Which has to be the reason why Brett Favre is still bouncing around on the gridiron.

Favre was clearly past his prime in his final season with the Green Bay Packers. One could argue that he single-handedly lost the NFC title game to the Giants that season. And, his performance with the Jets last year should have convinced everyone, including Favre, that he was done.

Besides the physical risks associated with playing past one's prime, these ill-considered moves do significant damage to the athlete's image and reputation.

I'll always remember the 40-something Willie Mays stumbling and falling in a vain attempt to catch a fly ball in the 1973 World Series. Mays' legs were shot, but he couldn't face retirement. So, he embarrassed himself.

Favre needs to hang up his spikes. The longer he sticks around, the more damage he'll do to his image and reputation.