Oct 27

I thought we were making progress in a lot of areas

October 27 - Eric_Mangini(3) Earlier this year, I engendered the wrath of Cleveland Browns fans by suggesting that erstwhile Jets coach and newly-named Browns Coach Eric Mangini was bad news. I asked the rhetorical question, 'Why do sports teams keep recycling losers?'

Mangini was the latest in a long line of mediocre and just plain bad football, baseball and basketball managers and coaches who, inexplicably, keep landing new, higher paying jobs despite a history of failure. I went on to suggest such a thing simply wouldn't happen in business industry. When CEOs fail, they rarely turn up at the top of another firm; instead, they usually start their own hedge fund or venture capital firm with the cash from their severance packages.

Not so with pro football. Take a gander at this season and the performance of Mangini and his Browns. They're 1-6 after being drubbed on Sunday by the Packers, 31-3. And, what was Mangini's comment after the game? 'I thought we were making progress in a lot of areas.' My comment? He's delusional. Could you imagine a CEO saying something similar to Wall Street analysts after a disastrous quarterly earnings report?

Mangini made the same sort of absurd comments as the Jets lost game after game at the end of last season. He was always pointing to progress on one side of the football while the team was collapsing on the other.

Mangini reminds me of former Mets Manager Willie Randolph who, during the team's historic collapse at the end of 2007 season, kept pointing to the positives: 'We saw some great pitching tonight. All we needed were some clutch hits,' or 'The guys were hitting the cover off the ball. We just need more consistency from our bullpen,' or my personal favorite: 'These losses will make winning the division and sipping the champagne just that much sweeter.' Needless to say, the Mets never did win the division and any champagne that was consumed was probably washed down with scotch, vodka or some other sedative to ease the pain.

I'd like to see accountability come to the coaching ranks. If a guy has a proven record of losing, ditch him. Blacklist him. Suggest he become a media trainer. Send him packing. But do not do what the Cleveland Browns and countless other franchises have done with the likes of Mangini over the years. Do not recycle losers.

Jun 18

Larry Bossidy would be proud of Omar Minaya

Omar Minaya and the Mets management are so inept that they even bungled the firing of their fumbling,Minaya
bumbling manager, Willie Randolph.

Rather than do the humane thing by removing Willie while the team was playing at home and in the midst of a dismal losing streak, they chose instead to make Randolph fly cross country to Anaheim. There, they fired Willie at the stroke of midnight after the Mets’ second consecutive win. What a travesty! Poor Willie.

That said, Minaya’s style reminds me of ex-GE Vice Chairman Larry Bossidy’s approach to executive executions. According to ‘Jacked Up,’ Bill Lane’s kiss-and-tell expose of GE during the Jack Welch regime, Bossidy was Jack’s go-to guy for axing underperforming managers.

Bossidy would start his day by hopping on the GE corporate jet in Connecticut. He’d then fly from one company town after another (ie. Louisville, Syracuse, etc.) He’d be met by the local business unit’s human resources manager. Together, they’d ride to the office in a chauffeured limo. Bossidy would get out, walk into the exec’s office and terminate him. Then, it would be back to the jet and two or three more firings.

Bossidy would be done with the executions by early afternoon. He’d then direct the jet to fly to Augusta, Georgia, where he’d get in a round of golf before returning to Connecticut for dinner. Nice.

Note to Omar: after the Mets dump you at the end of the season, maybe you could connect with Bossidy and/or get a referral to GE? They’d love the way you handled Willie’s going away party.

Jun 16

Read the non-verbals

It doesn’t take a behavioral psychologist to read the negative non-verbals of beleaguered Mets Manager7jz0fkb3
Willie Randolph.

Each post-game press conference is more painful to watch than its predecessor. Willie shuffles up to the podium, swigs some water, sits down, folds his hands and says, “Well, guys, that was a tough one to lose.”

A funereal air permeates the proceedings as Willie then tries to explain exactly why his team blew another, late-inning lead:

“Joe had good stuff in the bullpen. He just threw one bad pitch,” or “That’s why we pay Billy the big bucks. He’s going to succeed in those situations 99 times out of a hundred,” or, my personal favorite, “I saw some positives tonight, despite what the score might indicate.”

Willie will then shake his head, rub his eyes, emit a long-exasperated sigh and keep his arms folded. Rather than pump his fist, raise his voice and exhort reporters, fans and players alike to believe in the team, Willie simply retreats further into himself. Talk about a shell of a man. Phew.

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Sep 28

Woeful Willie’s wobbling wards

Everytime my wife sees Mets Manager Willie Randolph’s sorrowful countenance on TV she asks, ‘Why isRandolph
that guy always so bummed out?’

You’d be bummed, I tell her, if you were managing what will most likely be the worst collapse in major league baseball history. Randolph’s reeling regulars have seen the bottom fall out of their once-promising season. And, today, they find themselves in a tie for first place with the gritty Phillies, and only three games left in the season.

The verbal and non-verbal behavior of these mediocre Mets tells the tale. Shoulders are slumped, heads are hung, eyes diverted. You can almost sense the Mets players want to be done with this nightmare and back home in the Dominican Republic, Puerto Rico or wherever else most call home.

I’ve worked at several organizations that found themselves in similar, if somewhat slower, declines. The Mets’ collective behavior reminds me of those days where it was cover your ass, point the finger and hope that some miracle will occur to turn things around.

Alas, miracles only occur when the leadership is strong, visionary and inspiring. What my former agencies needed then and what the Mets need now is what England had in those dark days of September 1940: Winston Churchill.

Sadly, though, Willie’s no Winston. And these Mets are done. Paraphrasing the great Churchill’s most inspiring line: ‘Never have so many owed so little to so few.’ Mets fans and players alike deserve a manager who can inspire and stand strong in the darkest hours. What we have, instead, is a guy who has already mentally packed up his tent and gone home.

Jun 26

Mets season a good barometer for managing life and business

The month of June has been a difficult one indeed for fans of the Metropolitan Baseball Club of New York. A once insurmountable lead shrunk daily as the team found new and increasingly depressing ways in which to lose. At one point, they’d lost 13 of 16 games, and saw their lead cut to one-and-a-half Mets_3 games.

But, led by their unflappable and implacable manager, Willie Randolph, the Mets have bounced back and won four straight games, several in dramatic fashion.

Randolph and the Mets are great examples of how best to manage image and reputation during down times. Like baseball, life and business are full of ups and downs. Viewing each as a marathon and not a sprint is the best way to manage success and failure.

So, when our firm lost one-third of its business during the dotcom crash, we tried not to get too far down. And, now, as we grow at annual rates of 25 percent plus, we try not to get too cocky.

Yankees and Phils fans, who were crowing a few weeks back, now find themselves eating crow as their teams stumble.

Steady as she goes’ is probably the best phrase I’ve heard for managing the highs and lows of life and business. And, how cool is it that Willie Randolph and my Mets are setting the example for all of us?