There are four things in life one can count on:

1.) Death
2.) Taxes
3.) Horrific service from NJ Transit (which is experiencing daylong, system-wide delays as we speak)
4.) Quarterly service disruptions from Comcast

The latter is a particular source of ongoing misery. For some reason, Comcast yanks the plug on my on-demand service every two months or so. And, every two months or so, I find myself stuck in their customer service voice mail hell (which, had it existed in Dante's time, would have been included in his 'Inferno').

On the other hand, Comcast has built a world-class social media response network designed to counteract its abysmal service side. So, here's a pre-holiday plea from a blogger in need. Comcast Social Media Guy: can you get involved and helped me get my on-demand service back ASAP? If you do, I promise to write a favorable follow-up blog as a kind of virtual stocking stuffer for you.